Refund policy

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, we accept returns within 14 days of delivery, subject to the terms below.

Return Eligibility:

• Returns must be requested within 14 days of receiving your order.
• Items must be unused, in original packaging, and in resellable condition.
• Any items returned that are damaged, used, or not in original condition may be denied a refund or charged an additional fee.

How to Initiate a Return:

To begin the return process, please contact us at [your email address] with your order number and the reason for the return. We will provide instructions and a return shipping address.

Please do not return items without authorization—unauthorized returns may not be accepted or refunded.

Refund Process:

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method, minus any applicable fees.

Fees & Deductions:

Refunds may be subject to the following deductions:

• Restocking Fee: A fee of up to [X]% of the product price may be applied.
• Shipping Charges: Original shipping fees are non-refundable, and return shipping costs are the responsibility of the customer (unless the return is due to our error or a defective product).
• In cases where we provide a prepaid return label, the cost of the label will be deducted from your refund.
• Non-Returnable Items:

Certain types of items cannot be returned, such as:

• Custom or personalized products
• Items marked as final sale
• Perishable or hygienic goods (if applicable)

If you have any questions or concerns about your return or refund, please reach out to our support team at alaaytrendz@gmail.com.

Thank you for shopping with us!